Menu
Reply
LozFinemore
  • 4
  • 0
  • 0
Joining in
307 Views
Message 1 of 7
Flag for a moderator

Connection in my road

Can anyone from Virgin assist with checking my house for connection availability.  If I put in a Neighbour’s post code it says available but not my own. The cabling infrastructure goes across the front of the path outside my house and a box is a few houses down.  

0 Kudos
Reply
Christy_D
  • 1.91K
  • 254
  • 299
Forum Team
Forum Team
301 Views
Message 2 of 7
Flag for a moderator
Helpful Answer

Re: Connection in my road

Hi there,

Let me check for you

I’ll send you a private message to take some details.

Thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
LozFinemore
  • 4
  • 0
  • 0
Joining in
289 Views
Message 3 of 7
Flag for a moderator

Re: Connection in my road

Ok great.  I’ll wait for your message. 

0 Kudos
Reply
LozFinemore
  • 4
  • 0
  • 0
Joining in
156 Views
Message 4 of 7
Flag for a moderator

Re: Connection in my road

Well this didn’t get resolved….  We went from getting it sorted to silence. Anyone out there??  

0 Kudos
Reply
Molly_T
  • 865
  • 25
  • 91
Forum Team
Forum Team
118 Views
Message 5 of 7
Flag for a moderator

Re: Connection in my road

Hi Loz, 

Sincerest apologies - have you not heard back from @christy D? 
All the best, Molly. 

Molly
0 Kudos
Reply
LozFinemore
  • 4
  • 0
  • 0
Joining in
109 Views
Message 6 of 7
Flag for a moderator

Re: Connection in my road

I did, they were looking into getting me connected. Then everything stopped.  I’m still interested and my road was cabled a couple of years ago.  

0 Kudos
Reply
Hayley_S
  • 3.42K
  • 110
  • 225
Forum Team
Forum Team
82 Views
Message 7 of 7
Flag for a moderator

Re: Connection in my road

Hello @LozFinemore,

Thank you for this.

We should get back to you as soon as possible if Christy has contacted you.

I am sorry for the wait. 

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply