Connection in my road

[LozFinemore]

Can anyone from Virgin assist with checking my house for connection availability.  If I put in a Neighbour’s post code it says available but not my own. The cabling infrastructure goes across the front of the path outside my house and a box is a few houses down.  

[Christy_D · Accepted solution]

Hi there,

Let me check for you

I’ll send you a private message to take some details.

Thanks

Christy 

[LozFinemore]

Ok great.  I’ll wait for your message. 

[LozFinemore]

Well this didn’t get resolved….  We went from getting it sorted to silence. Anyone out there??  

[Molly_T]

Hi Loz, 

Sincerest apologies - have you not heard back from @christy D? 
All the best, Molly. 

[LozFinemore]

I did, they were looking into getting me connected. Then everything stopped.  I’m still interested and my road was cabled a couple of years ago.  

[Hayley_S]

Hello @LozFinemore,

Thank you for this.

We should get back to you as soon as possible if Christy has contacted you.

I am sorry for the wait.