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Connection date

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dazlow8738
Joining in

on ‎07-12-2022 20:35

Hi there iam waiting for a connection date. I have had issues with the account. But this is all sorted now. Help needed please. 

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎07-12-2022 21:06

Try the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and see if they have more info.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎07-12-2022 21:06

Try the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and see if they have more info.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Ayisha_B
Forum Team
Forum Team

on ‎11-12-2022 10:45

Hi @dazlow8738 👋,

A warm welcome to our Community Forums and thanks for your post. It's great to have you on board with us 😊
Apologies for any issues you had with your account but glad to hear all is sorted for you there. I have had a peek at our systems and can see there is a work order scheduled for your Install now 🙌

Don't forget to download the MY VM app when you're able- it's great to manage your accounts on the go!

If we can assist with anything else, just give us a shout. 

Have a lovely day!

Ayisha_B
Forum Team

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