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Kr00n
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Connection box

Hey there,

I receive today my broadband kit, it seems the box in my house is missing a female output to connect the splitter, so I have my router conected and hanging from a 1 cm cable which come out from my wall.
Is like the white box is missing parts of the components

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Jodi_S
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Re: Connection box

Hi Kr00n,

 

Welcome to our community and thanks for posting. Disappointing to hear that you have some components missing from your Quickstart order.

 

Looking remotely from our end with the details you have provided form your community profile we can see that a technician has attended to resolve this issue and  hopefully now you are up and running.

 

Please let us know if you still require further assistance with this and we will be happy to help you.

 

Kind regards Jodi

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