on 17-11-2021 20:30
Hi, I've just got my brand new 360 box have gone to setb it up but getting error cs2004, it's a connection issue. Problem is my hub 3. 0 and where virgin enters the house is in my front room, my TV and whee I want to connect 360 box is in a different room, I used to have a sky cable run into the TV room can I use this candle to plug in my 360 box? I don't really want to have a coax cable run all the way from front room to middle. Thanks for any help
on 17-11-2021 20:35
All Virgin Media TV set top boxes, including TV 360, MUST have a co-ax connection.
No co-ax connection, no TV.
Your Sky cable is not appropriate. You will need to get Virgin Media to install a co-ax connection in the room you want TV.
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on 17-11-2021 22:31
Mmmmm
https://community.virginmedia.com/t5/Networking-and-WiFi/Moving-to-sky/m-p/4864015
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on 18-11-2021 12:01
@Ernie_C wrote:Mmmmm
https://community.virginmedia.com/t5/Networking-and-WiFi/Moving-to-sky/m-p/4864015
Well spotted I think a bit of a time waster
on 20-11-2021 14:05
Hi @Mark2788.
Thanks for your post 🙂
I'm sorry to hear that, I appreciate this is frustrating and we apologise for any inconvenience caused.
How have things been since posting? Are you still running into an error?
Thanks,
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