on 01-12-2020 21:13
Hi, I was told by a customer care rep that I could view the status of my complaint on my account and who’s been handling it, I can’t see this anywhere on my account? Can someone please direct me to the correct area where the complaint can be viewed? Thanks
on 01-12-2020 21:20
@Spike2k wrote:Hi, I was told by a customer care rep that I could view the status of my complaint on my account and who’s been handling it, I can’t see this anywhere on my account? Can someone please direct me to the correct area where the complaint can be viewed? Thanks
What status are you expecting out of interest?
on 01-12-2020 21:35
Once your complaint has been handled you should either receive a letter in the post or an email. Until that time you won't see anything in your account.
on 08-03-2021 10:19
Hi mate, had the same problem until I found this under the help menu after you login. It's not a lot of information but it does give you something. Hope that helps more than most on this forum 🙂
on 04-11-2021 18:58
You should be able to check it's status.