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JamesBS13
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Complaint Response Time

Hi,

I've had to log 2 complaints as I was promised a sign-up bonus by a sales person that was not added to my account. My first complaint was closed over a month ago but I didn't receive the resolution agreed so logged another complaint on resolver. This was 2-3 weeks ago! How long should I expect to wait to here from somebody?

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Tudor
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Re: Complaint Response Time

I believe they have 28 days to respond. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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