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Check broadband availability not working properly for my address

LucaBrian
Joining in

When I try to check the availability of Virgin in my apartment i get that's not available. But when I try other apartments in the same building, it says that it's available. Since we live in the same building just different floors its weird that one apartment is possible and the other one is not.
So something must be wrong.

Is there a way to properly check if virgin is available in my apartment since the online tool doesn't seem reliable.

Kind regards,

Luca Brian

2 REPLIES 2

JOE-C
Forum Team (Retired)
Forum Team (Retired)

Hi there,

I can certainly help you with this, I have sent you a private message (purple envelope top right corner) where I can discuss it further with you.

Thank you, Joe


Here to help! I'm a technician helping out whilst working from home. Find out more


VM-Jon
Forum Team
Forum Team

.


Here to help! I'm an install manager helping out whilst working from home. Find out more