on 02-11-2021 19:02
I have a 3.0 hub with a very long cable because the computer has been in another room.
As we are decorating, I want to have the modem much closer to the box permanently. This would also be useful when eg a new floor is being laid.
Can I change the cable myself? If so, what cable and connectors do I need? Is there a ready made cable? 1-2 m would be ideal.
I'm not sure if the Technetix is an attenuator and shoukld remain, ie the cable screws into it and should be left in.
Answered! Go to Answer
on 02-11-2021 19:09
Shortening the cable will further increase your signal levels, which the attenuator is already in place to counteract. VM use specialised cable as the RF spectrum VM use is shared with terrestrial broadcast & mobile phone services & these must not enter the network. VM techs can also adjust levels in the cabinet if required when they change cabling.
The non fault call out fee to do the job with the correct spec cable etc is £25.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 02-11-2021 19:09
Shortening the cable will further increase your signal levels, which the attenuator is already in place to counteract. VM use specialised cable as the RF spectrum VM use is shared with terrestrial broadcast & mobile phone services & these must not enter the network. VM techs can also adjust levels in the cabinet if required when they change cabling.
The non fault call out fee to do the job with the correct spec cable etc is £25.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 02-11-2021 19:10
on 02-11-2021 19:17
And £25 extra on the cost of decorating is nothing really plus you’ll have the peace of mind of knowing that should anything go wrong in the future, they’ll be no argument as to who is responsible.
on 02-11-2021 19:56
Thanks for prompt and juseful reply.
Derek
on 02-11-2021 19:57
on 02-11-2021 20:33
Thanks!
I assume that I can disconnect the cable from the box, so that I can get the modem with attached cable out of the way.
Is it just a spanner job?
Derek
on 02-11-2021 20:48
@derekc2309 wrote:Thanks!
I assume that I can disconnect the cable from the box, so that I can get the modem with attached cable out of the way.
Is it just a spanner job?
Derek
Yes it it, really it shouldn’t be tight enough that you need a spanner - but whatever!
on 02-11-2021 20:51
Thanks again!
Derek