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Changing delivery address

cxr990
Joining in

on ‎24-08-2022 20:45

Hi, we’ve ordered a wifi package for our student house but want to change the current delivery address (which is set to the student house) to one of our home addresses as we don’t know when someone will definitely have moved into the house to receive the package. I know we can change the delivery date but we’d prefer to change the address so one the first one to move in can bring it with them when they do, is this possible?

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newapollo
Very Insightful Person
Very Insightful Person

on ‎25-08-2022 20:18

Hi @cxr990 

You could try calling the pre-installs team on 08000521734.

Failing that if it's already been despatched you will need to contact Yodel.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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