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cxr990
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Changing delivery address

Hi, we’ve ordered a wifi package for our student house but want to change the current delivery address (which is set to the student house) to one of our home addresses as we don’t know when someone will definitely have moved into the house to receive the package. I know we can change the delivery date but we’d prefer to change the address so one the first one to move in can bring it with them when they do, is this possible?

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newapollo
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Re: Changing delivery address

Hi @cxr990 

You could try calling the pre-installs team on 08000521734.

Failing that if it's already been despatched you will need to contact Yodel.

Dave

I don't work for Virgin Media.

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