on 17-07-2022 18:05
Gambling app won't open on mobile data
on 17-07-2022 18:16
Check that parental controls are switched off on the mobile account.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 17-07-2022 18:21
How do I do that please Graham
17-07-2022 18:28 - edited 17-07-2022 18:29
Log into your Virgin Mobile account via a browser at https://mobile.virginmedia.com/ecare/login?openExternal=true
Or, if you have the My Virgin Media app on your phone via the services section for the mobile concerned.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 19-07-2022 19:03
Hi Flynny76,
Welcome to the Community and thank you for posting.
We just wanted to check in and see if you have been able to update the settings using the information provided by Graham_A (Thank you).
If not, please let us know and we will be able to assist further.
Thanks,