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akis_tzortzis
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Cannot access national lottery, reddit and other sites

Child safe is off, virus safe is off. I cannot access various sites including

https://www.national-lottery.co.uk/

https://www.reddit.com/

On the hub, firewall can be on or off, makes no difference. I cannot see anything else that could be doing this.

I keep switching to talktalk to access these websites.

 

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jb66
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Message 2 of 16
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Re: Cannot access national lottery, reddit and other sites

Maybe you have childsafe on from the myvirginmedia page, you can block gambling sites etc on there
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Z92
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Message 3 of 16
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Re: Cannot access national lottery, reddit and other sites

What is the message you get when you cannot access these sites? 

If you change your dns settings to 8.8.8.8 do you still have the same problem?

 

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akis_tzortzis
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Message 4 of 16
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Re: Cannot access national lottery, reddit and other sites

This site can’t provide a secure connection

www.reddit.com sent an invalid response.

 

  • Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR
 
 
changing DNS to 8.8.8.8 (which was already the alternative) did not do anything -
 
BUT: I reset the connection (ethernet), flushed the DNS and it did work!
 
So what is the issue with the DNS being set to the Virgin router?
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Z92
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Message 5 of 16
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Re: Cannot access national lottery, reddit and other sites

Basically you were being redirected to another site (probably child safe still active) and as the SSL cert then didn't match the domain you get a SSL protocol error. 

Once you flushed the DNS it looked up the correct site and thus worked. 

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akis_tzortzis
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Message 6 of 16
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Re: Cannot access national lottery, reddit and other sites

Spoke too soon! This morning same error again. DNS is permanently set to 8.8.8.8 and 4.4.4.4. Flushed DNS no joy. Switched over to TT, works with no problems. Switch back to Virgin no joy. Disable the ethernet adapter and back on, no joy.

But, pulling out the cable and back in works... I am  not sure what I am dealing with here. The knowns are:

1. Using TT as my gateway works under all circumstances.

2. Using Virgin works only if the DNS is set to 8.8.8.8 / 4.4.4.4 and only after the cable has been pulled out. Disabling the adapter won't cut it. Switching over to Virgin from TT (basically changing the gateway) requires another cable pull...

 

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Z92
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Message 7 of 16
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Re: Cannot access national lottery, reddit and other sites

DHCP or Static? 

 

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akis_tzortzis
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Message 8 of 16
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Re: Cannot access national lottery, reddit and other sites

Static. To switch between Virgin and TT I change the gateway, .1 for Virgin, .2 for TT. 

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Z92
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Message 9 of 16
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Re: Cannot access national lottery, reddit and other sites

and when drop to a command prompt and do a nslookup on virgin and tt, you get different response I assume? 

 

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akis_tzortzis
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Message 10 of 16
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Re: Cannot access national lottery, reddit and other sites

DNS is 8.8.8.8 and 4.4.4.4

 

this is TT

C:\Users\akis>nslookup www.reddit.com
Server: UnKnown
Address: fe80::1

Non-authoritative answer:
Name: www.reddit.com
Addresses: 62.24.138.17
62.24.151.225


this is now virgin

C:\Users\akis>nslookup www.reddit.com
Server: UnKnown
Address: fe80::1

Non-authoritative answer:
Name: www.reddit.com
Addresses: 62.24.151.225
62.24.138.17


and this is after cable pull, still on Virgin

C:\Users\akis>nslookup www.reddit.com
Server: UnKnown
Address: fe80::1

Non-authoritative answer:
Name: www.reddit.com
Addresses: 62.24.138.17
62.24.151.225

 

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