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leftydoran
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Can't link boosters and WiFi keeps dropping

I have just been installed and I'm having problems from the start, the coverage is less than previous provider and after a lengthy wait to speak to an operator I ordered boosters for £3 extra per month. I can't get them linked and the WiFi is still giving trouble. Box keeps blinking green WiFi symbol. I phoned customer services and they told me I have to link a lap top to trouble shoot but I don't have one. Not a good start. Any uncomplicated help appreciated 

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Zoie_P
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Re: Can't link boosters and WiFi keeps dropping

Hi Leftydoran,

Thanks for your post 🙂

I have done some remote checks and everything looks fine, I can see you have not done a hub reset in over two weeks and this may help get your wireless devices connected to the correct frequency. How are wired connections?

Thanks,

Zoie

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