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felipelois
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Can't find virgin media wall socket

Hi guys,

I can't find virgin media wall socket. I just have this:

 unnamed.jpg 

And on Virgin website is informed that broadband is available.

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felipelois
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Re: Can't find virgin media wall socket

unnamed.jpg

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Very Insightful Person
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Message 3 of 6
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Re: Can't find virgin media wall socket

you recently moved into this property?, since possible previous tenant took the box with them for reasons unknown, as for the broadband that would plug into the TV side

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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felipelois
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Re: Can't find virgin media wall socket

Hi,

I moved in yesterday.

Thanks for your reply.

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Roger_Gooner
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Re: Can't find virgin media wall socket

That's the old isolator hanging out. Although it may still work I'd call VM to get a technician round to remove the isolator and install a shiny new socket. I think it's best to say that you've no socket and cannot self-install, and the technician visit will be free.

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Very Insightful Person
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Message 6 of 6
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Re: Can't find virgin media wall socket

That’s one of the original isolators from analogue days. It will still work, but has been superseded by more efficient (& far smaller) replacements.

As above, I would get an engineer booked to change it, as a replacement will look far more tidy.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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