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Can't find Wall Socket

amrikss
Just joined

I can't find an internal wall socket... nor can I find a external brown box.

Why have I been allowed to take out a self home kit if it is near impossible? 

2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

VM records must show a previous installation.  That's not to say the previous owner removed it all?  You need an manned installation so phone VM to arrange.  Hopefully the cable is still available somewhere from the street. 

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Sofia_B
Forum Team (Retired)
Forum Team (Retired)

Hi @amrikss

 

Thanks for your post 🙂 

 

I'm sorry to hear this, I appreciate this is frustrating and we apologise for any inconvenience caused. 

 

Have you been in touch to arrange a manned install as advised? 

 

Let us know. 

 

Thanks, 

Sofia
Forum Team



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