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Can't find Virgin Media socket

Joining in

I just received my self install kit yesterday but I don't seem to have a virgin media socket to plug it in to. I have a grey virgin media box on the outside of my house that seems to lead into my living room but I can't find a socket or even any cables inside. Can anyone help me with this asap please?


Forum Team
Forum Team

Hey RachelG2, thank you for reaching out and warm welcome to community I am sorry to hear this.

I am going to send you a PM now to get this resolved, look out for my PM in your inbox. Cheers 

Matt - Forum Team

New around here?