Can't find Upnp

[Caiuscro]

Hi,

i can't find Upnp in router settings (HUB 3).

Also don't have port forwarding under advanced settings-> Security.

the problem is when i try to connect to some multiplayer games, it says upnp is inactive.

[Lee_R]

Hi @Caiuscro thanks for posting.

Sorry to hear that you're having issues with setting up port forwarding etc.  Is the screenshot you've provided as a result of following the steps here?

Regards

Lee_R

[Caiuscro]

Hi @Lee_R,

yes, when i open router on192.168.0.1, under advanced settings i don't have port forwarding option. There is only port filtering for IPv6.

[Adduxi · Accepted solution]

I’m assuming you are with VM Ireland? This is the VM UK forum. I’m guessing however you will need to ask VM to switch you to an IPv4 service only.  VM UK do not use IPv6 at all. 
Cheers 

[Caiuscro]

Yes I'm in Ireland.

thank you for the help.

[Zach_R]

Hi @Caiuscro,

Thank you for your posts. As I can see @Adduxi has advised, I'm afraid we are only able to assist with UK based accounts from here. Apologies.

If you reach out to Virgin Media Ireland, however, they'll be keen to help. You can find all of their contact information here.

Thanks,