on 08-07-2020 12:00
Registered for virgin media had to sign up with a new virgin media email address and every time I log in this comes up.
You haven't confirmed this username yet. Please check your inbox for a message called 'Confirm your My Virgin Media username' and click the link in the email.
I can't get in to the email to confirm the email 😔 is there a way around this so I can access my account?
on 12-11-2020 15:04
on 14-06-2021 18:59
Hello
I am having the same issues. Need to verify but can’t log into emails unless I confirm
on 19-06-2021 09:48
Good morning @CS8
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with your my virgin media account.
I am going to pop you over a PM so that I can assist you further.
Kind regards,
Zak_M
on 28-02-2022 17:27
Hi,
I am also currently having this issue on a new account. Can't login to the account as I need to verify it, however, to do so I have to login to get to the email.
Did anyone find a fix for this?
Or is it possible to please have a member of the virgin media team help me with this?
Thanks in advance!
on 02-03-2022 17:40
Hi there @jamessmith85555
Thank you so much for your post and welcome back to the community forums!
I'm so sorry to hear you are also effected by this error.
I'm going to send you a PM now so we can look into this further. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
Thank you.