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Grandapaul
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Can I install new V6 box in place of either of my current boxes

B

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chenks
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Re: Can I install new V6 box in place of either of my current boxes

only if the box is supplied by virgin, and not if you've just bought one from somewhere.
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Grandapaul
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Message 3 of 9
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Re: Can I install new V6 box in place of either of my current boxes

Thanks for advice. It is aVirgin box but not sure if I have to replace main box which is TIVO or secondary box which is not.

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chenks
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Re: Can I install new V6 box in place of either of my current boxes

first of all, where did the V6 come from?
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Grandapaul
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Re: Can I install new V6 box in place of either of my current boxes

Virgin

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chenks
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Message 6 of 9
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Re: Can I install new V6 box in place of either of my current boxes

was it sent out as part of an upgrade? if so what did you upgrade from and to?
is it a self-install or are you expecting an engineer?
if it's a self-install, you should have some sort of instructions telling you what to do?

what box is the secondary box?
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Very Insightful Person
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Message 7 of 9
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Re: Can I install new V6 box in place of either of my current boxes

At the end of the month only tivo and V6 will work all other boxes will cease to function, so you need to put it in place of your other box.

You can put the tivo where the other box is and put the V6 where the tivo is 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Grandapaul
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Message 8 of 9
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Re: Can I install new V6 box in place of either of my current boxes

It was sent as an upgrade with full instructions just not sure which box to replace. As secondary box is not TIVO it seems sensible to replace it. What do you think?

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Very Insightful Person
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Message 9 of 9
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Re: Can I install new V6 box in place of either of my current boxes

Replace the non tivo box 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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