Cable & telephone relocation

[MIlts001]

I had a builder damage my broadband cable and now need it relocating can someone advise how to get this done

[nodrogd · Accepted solution]

Phone the faults line & get it arranged through them.

You need to bear in mind that if your connection is still working that it will be subject to a £25 fee for a non-fault related visit.

[MIlts001]

Hi Mark

Thanks for this I've been going through the virgin media web site and can not find a telephone number or email hence coming on to the community web help

[LittleMick73]

Hi 150 free from a virgin phone or 0345 454 1111 from any other phone. Regards Micky