I have been on here before with no help at all I’m looking for information on how I get a tv cable removed from my attic as I only have and want internet. There is no facility to email virgin media team. I also have this main box in my back garden and would like to see it relocated. I would like to see the written permission for the installation of this box the house was owned by my dad and previous was my grandfather. It was installed when my grandfather was here but he has been dead for 20 years so it could have been telewest that he gave permission regarding it. I’m a customer but inherited this mess when I bought the house and my dad never gave the tenants permission to get install from virgin. It’s not in title deeds etc regarding the main cable box. Regardless I’m looking for the mess to be tidied up as the fence is to come down and back garden re landscaped. VM team please DM so we can get this sorted ASAP.
