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bodgeup
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Business business static IP half advertised / residential same coax full speed??

Just had my VM business Voom 3 package installed but the speed down is only half advertised (upload is fine) and the hitron router is on the same Coax as the residential line which is still getting 350 down 20 up compared to the new Business line 150 - 170 down 20 up.  I assumed it might just be from peak time testing but after reading some articles which explain that the static ip business lines have historically shown speed problems, should i be asking vm to put my business line on a dynamic IP?

https://www.ispreview.co.uk/index.php/2017/11/uk-virgin-media-business-static-ip-users-suffer-unstab...

JK

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Re: Business business static IP half advertised / residential same coax full speed??

If you revert to a dynamic IP, you will lose the GRE tunnel and your statics. You will in effect become a residential customer.

I've just had VMB installed with a a block of 8 IP's and although I've not reached the lofty heights of 350mb/20mb, I'm getting 200-300mb/20mb so I'm happy.

The 20mb and statics mean more to me, but if they don't for you, you may as well be on a residential connection and gain the extra speed.

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bodgeup
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Re: Business business static IP half advertised / residential same coax full speed??

Yeah thinking of trying to disconnect the GRE tunnel but is it litterally just a case of disconnecting that and using DHCP on the LAN side? Also my Hitron is missing the RG function option to put into modem only mode, i assume thats because of the GRE tunnel at the moment though.

Ill try that today, see we have Residential Line on the same coax in the same building which has always had perfect 360 down 20 up and still is while the Business line wont go over 200 /20 meg, so must be this GRE tunnel.

Ill post my findings?

JK
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Re: Business business static IP half advertised / residential same coax full speed??

I'm no expert here but I believe if you factory reset it, you won't be able to revert back to GRE/static without VMB intervention as you will lose the GRE credentials.

If you do the reset, I believe you will be able to run in modem/bridge mode albeit it will be a dynamic (fairly static) ip

Reading around, traceroutes seem to point to the VMB side of things routing via birmingham which can obviously lead to some latency etc being added depending where you are.

I've not reached my 350mb down yet but it's way better than my VDSL 30mb and the VMB 20mb upload is always 20mb so better than my VDSL 7mb too.

Might be worth running a traceroute to bbc.co.uk etc before you reset to see which way the traffic is going.

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Re: Business business static IP half advertised / residential same coax full speed??

Just an update to this. Today, I hit 330mb/20mb so I don't think there is any limitation with regards to the GRE tunnel. Still got to do an iperf test to confirm.

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bodgeup
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Re: Business business static IP half advertised / residential same coax full speed??

Is that on static IP??  I ended up going to the dynamic ip voom 3 business line and its now hitting 360/24 like the residential line on the same coax.

The GRE tunnel just didnt seem to go over 200/20 its just a vpn to VM Business which isnt really static ips its a cheat lol.

But im happy now and the Dynamic IP is basially static as long as u dont power the vm hitron off and lose the ip to someone else.  See my Bus line is in a home office so out of hours i stream video and 200meg down just couldn't cut high bitrate streams.

JK

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Re: Business business static IP half advertised / residential same coax full speed??

Yeah, that's on a static using a GRE tunnel. I'm not a big believer in the speedtests as different online speedtests give different results ie distance, utilisation at time of day etc

The only true way is to run an iperf or similar with a server/client you are in control of and on the same provider to get consistent results.

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bodgeup
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Re: Business business static IP half advertised / residential same coax full speed??

Which router do you have??  the Hitron with the 2 voice ports or the 4 voice ports?? Also i found speedtest.net on the static line would find a Croyden host whereas my Dynamic line uses a local Virgin host which is why i found it too be quite accurate for my tests.

But as with the Residential lines its luck of location for the speeds you actually get.

But im fine with my line speeds now which is what i wanted / expected.  I did try the Static line for several days but as i said i never saw over 200meg down even out of hours.  I also didnt like not being able to use true modem mode too which was another downside i found with the GRE Line.  Also I had issues with the GRE not connecting sometimes which left me without a connection for a day or 2.  So i had to bin it..  

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Message 9 of 9
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Re: Business business static IP half advertised / residential same coax full speed??

It'a the Hitron with the 4 voice ports. I've just run another test (speedofme) at 1930hrs and it registered 220/20.

GRE tunnels are fine. There's not a lot of overhead with them and if it was dropping, it might be due to the Hitron dropping of the network eg losing it's lease etc rather than the GRE tunnel itself. I've not had an issue since it's been installed so fingers crossed.

I did notice the latency creep up at 1800hrs on the 26th which has remained the same up to now. That sort of corresponded with the increase in speed for some reason although probably not related.

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