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Brown wall Box Outside of My House

Bear1999
Joining in

Dear Virgin Media my brown box outside of my house looks broken and all the components are exposed to water (Rain). Is there any chance an engineer can supply a new box please? Can i get this fixed as soon as possible my internet has been cutting out quite frequently because of this.

many thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Adduxi
Very Insightful Person
Very Insightful Person

Post a photo to allow VM to assess the parts needed.  A VM Mod will pick this up in a day or two.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

Post a photo to allow VM to assess the parts needed.  A VM Mod will pick this up in a day or two.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

9BD6E407-4B4E-4E55-ACF4-41AF4A1AEF2C.jpeg

0B812438-8735-4DCD-BBB9-B6D9C5C59FF7.jpeg

here are the photos.

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi Bear1999,

Thanks for your post and welcome to the community.

Sorry to see the exposed omnibox, so we can get this sorted I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

Kain