Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Brown cover

Go to solution
Fox13
Tuning in

on ‎05-04-2022 15:58

Hi

My brown cover is missing from the outside of my property exposing all the wires. Is there a way I can get a replacement?

Thanks

Chris 

0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Fox13
Tuning in

on ‎06-04-2022 09:12

I have attached a picture

See where this Helpful Answer was posted

0 Kudos
6 REPLIES 6

Go to solution
jbrennand
Very Insightful Person
Very Insightful Person

on ‎05-04-2022 16:03

A VM person will respond on here in day or two and can sort it for you. In the meantime post up a photo to expedite the process. If nothing happens within a week - post back here

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos

Go to solution
Fox13
Tuning in

on ‎06-04-2022 09:12

I have attached a picture

0 Kudos

Go to solution
Fox13
Tuning in
In response to Fox13

on ‎06-04-2022 09:35

Unfortunately the file is too big to attach my photo 

0 Kudos

Go to solution
Fox13
Tuning in
In response to Fox13

on ‎06-04-2022 09:52

BC36CC7F-AED8-4652-B191-3E1307423850.jpeg

 

0 Kudos

Go to solution
Fox13
Tuning in

on ‎07-04-2022 15:26

Hi

Can anyone help with this please?

Thanks

Chris

0 Kudos

Go to solution
Vikki_M
Forum Team
Forum Team
In response to Fox13

on ‎11-04-2022 18:24

Hi @Fox13

 

Thank you for your post and welcome back to our community.

 

I am sorry to hear your external box is damaged. 

 

I will send you a private message so I can get an engineer booked for you.

 

Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Top