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Claire4321
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Brown box cover missing

Hello,

I've cancelled my virgin media subscription as I'm moving house but the  cover from the external brown box recently went missing and the wires are exposed and my buyers want this sorted. Is it be possible to get a replacement?

Thanks

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dnpark38
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Re: Brown box cover missing

Best to phone VM, could be a week before VM respond here.

Are new owners of house going to use VM?      If yes they could report problem too.

VM 50 Mps Broadband and anytime phone.
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Claire4321
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Re: Brown box cover missing

Ok will do, thanks for your help :-)

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Forum Team
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Re: Brown box cover missing

Hi Claire4321,

 

Welcome to the Community!

 

I'm sorry to hear you're having trouble with your external box.

 

I'd like to check this out fro you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon

 

Josh


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