on 23-08-2021 22:13
Unable to contact someone from Virgin to mend my Vigin Box which has come apart. Additionally when originally installed the installer took a short cut and laid the cable under loose gravel, this needs to be rectified and done correctly. Please contact me. Cas
on 23-08-2021 22:23
on 26-08-2021 09:05
Hi @Harry21.
Welcome to our community forums and thank you for your first post.
Sorry to hear about your broken Virgin Box and exposed cabling. We understand your concern and want to best help. I have been able to access your account and I can see you recently spoke to our team regarding this. Was the issue fully resolved with our team? Do you need any further help?
Thanks,