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Broken Omnibox

oculargravy
Joining in

‎17-12-2021 21:24 - edited ‎17-12-2021 21:27

Hi, my OmniBox cover for my Virgin media Broadband broke in the recent storms. I reported it about 10 days ago via the chat and was told somebody would fix it within 7 days but it’s still not fixed. Please can somebody arrange a repair for me. Thanks

I could post a picture if I knew how on here,  but cannot see a way of doing it? Any help would be appreciated.

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎17-12-2021 22:24

Chat seems to be pretty useless by all accounts, try:

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ashleigh_C
Forum Team
Forum Team

on ‎20-12-2021 12:04

Hi there @oculargravy

 

Thank you so much for your post and welcome back to the community forums! 

 

I'm so sorry to hear that your Omnibox has been broken! Are you still in need of this replacing?

 

If so can you attach a picture of the damaged box?

 

Thank you. 

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