Broadband

[Jackdemar]

Hi, 

today I placed an order with virgin I received ‘pre contracts’ Via email, I then had a text message to ‘review my pre contracts’ I accepted and it says I ‘approved’ 

does this mean I’ve been accepted to have the package or do I need to undergo security checks? Thank you 

[jpeg1 · Accepted solution]

There's nothing more for you to do. But they will be doing financial checks, looking at your credit record. 

[Jackdemar]

Brilliant thanks so much. 
so technically they could still reject my broadband order? 

[jpeg1]

Only if you have a poor credit record, in which case they should let you know. 

You are still free to cancel the order yourself if you wish. 

[Carley_S]

Hi @Jackdemar 

Welcome to the community forums. 

I can see that our helpful VIP has kindly supported you here with your query. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).