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Broadband

At1238
Joining in

on ‎01-05-2022 19:18

I registered for broadband 2 weeks ago and got a confirmation email with a delivery date. Stated to get a welcome email and confirmation contract etc with delivery date but have received nothing. Due to be installed on 7th so thought I'd of had an email by now. 

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2 REPLIES 2

Jordy19947
Joining in

on ‎01-05-2022 22:02

Hi I have a similar issue. Ant idea what's going on?

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Paul_DN
Forum Team
Forum Team

on ‎04-05-2022 09:06

Hi At1238,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you haven't had any confirmation around your installation, I was able to find you on our system with the details we have for you, it looks like you have spoken to us since you last post, have you now received any confirmation?

Regards

Paul.

 

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