Broadband self install

[katlucy13]

Hi, sorry if this is a stupid question. I have just moved house and obviously looking to get broadband. We have a virgin media box inside and outside of the house (inside one photo attached) 

I just wanted to check if this one works with broadband or if it is tv, or doesn’t matter either way. If I ordered would I be able to self install with this? (the current wire in it is a tv wire which will not be used!) 

 

[Christy_D]

Hi there,

It can take a while for the photo to be authorised. Even if it is a VM connection we would benefit from checking when the property last had active services.

I can check this for you but will need some details first. I'll pop over a private message to grab these.

Many thanks,

Christy