Broadband install issues

[Penpineapple]

@VirginMedia on Twitter advised I post here so that “the team” can address my complaint, as I’m getting nowhere with Customer Services on the phone. Thanks. 

[John_GS]

Hi Penpineapple

Thanks for posting and welcome to the community.

Please can you send me your Twitter handle so I can link the accounts?

Also, can you advise of what issues you are having, I'd like to assist if we can.

Kind regards,