Broadband in my area

[Dawlish17]

Received a card through my letterbox about two years ago stating that we would have virgin soon…99% of my town has recently been completed apart from my housing estate even though the connection boxes are about a hundred metres away. Would anyone know the reason why as I know there would be a large uptake of the service….Sr78de postcode

[newapollo]

Hi Dawlish17,

The VM postcode checker indicates it's available for addresses matching your postcode https://store.virginmedia.com/check-your-postcode 

[Dawlish17]

Appreciate the reply but it says not available 

[Dawlish17]

Broadband in my area

yesterday

Received a card through my letterbox about two years ago stating that we would have virgin soon…99% of my town has recently been completed apart from my housing estate even though the connection boxes are about a hundred metres away. Would anyone know the reason why as I know there would be a large uptake of the service….Sr78de postcode

[Dawlish17]

Received a card through my letterbox about two years ago stating that we would have virgin soon…99% of my town has recently been completed apart from my housing estate even though the connection boxes are about a hundred metres away. Would anyone know the reason why as I know there would be a large uptake of the service….Sr78de postcode

[japitts · Accepted solution]

@Dawlish17 

Asking the same question in another part of the forum isn't going to alter the answer 😉

Having said that - I've moved your post to the broadband section which is monitored by staff. Although the online postcode checker is the "official" method of checking the serviceability of any address, there are processes for checking whether an address flagged as "no" can potentially be "yes" if the kit appears to be in-place in nearby addresses.

Not a promise by any stretch, but hang around here and someone more familiar with this (including the staff team) can advise more.

[Dawlish17]

Thanks for info and tagging moderator, wasn’t sure to be honest which board to put it in and couldn’t find “ broadband”…appreciate the help and would love to get virgin into our estate..cheers 

[John_GS]

Hi Dawlish17

Thanks for posting and welcome to the community.

Please do register your interest in the link given above as we are expanding our network 🙂

Best,

[Dawlish17]

Have done many times, like I say we received a card through our door a few years ago stating that work was starting soon. We live in a town of about 25000 people and every housing estate has been completed apart from ours , would love to know the reason why.

main virgin connection boxes are already installed within 100 metres of our house, baffling

[John_GS]

I see, it's not something we'd sadly know from here so all we can recommend is you re-register the interest and hopefully soon.

Best,