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Broad band delivery status

scartag
Joining in

Hi, I ordered a Gig1 Fibre Broadband package. I had an email on friday 21st stating that I would receive further details about delivery being tomorrow(Tuesday 25th) but I’ve had no follow up since.

I’ve not been given an account number yet so I’m unable to track on the app.

How can I check what the status of my order is?

1 REPLY 1

VM-Jon
Forum Team
Forum Team

Hi @scartag 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


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