on 05-12-2021 13:53
So a brand new brown virgin media box has been fitted to the front wall of my house complete with cable and I am not even a customer?What is going on here
on 05-12-2021 13:58
Maybe I should sue virgin for fitting a brand new brown box to the front of my house complete with cable …when I did not ask for it nor am I a customer …what you think …..tried telephoning ….well I think we all know how that went …..the never ending auto cycle of Bull S###
on 05-12-2021 15:20
on 05-12-2021 15:24
@nnwright wrote:Maybe I should sue virgin for fitting a brand new brown box to the front of my house complete with cable …when I did not ask for it nor am I a customer …what you think …..tried telephoning ….well I think we all know how that went …..the never ending auto cycle of Bull S###
I think you are overreacting.
on 05-12-2021 15:53
Hi nnwright, thanks for posting.
Sorry to hear about this situation, I'm unsure why the brown box would be installed if you haven't requested an installation, please get back to me via PM (the purple envelope) so we can confirm the details & we'll do all we can to help get this sorted for you.
Tom
on 05-12-2021 16:12
Maybe so …..see what reaction you get from your neighbour if you randomly dug up their lawn to bury a cable angle ground a channel out of the flags and mounted a 12 inch square box under their living room window …..without permission
on 05-12-2021 17:10
@nnwright wrote:Maybe so …..see what reaction you get from your neighbour if you randomly dug up their lawn to bury a cable angle ground a channel out of the flags and mounted a 12 inch square box under their living room window …..without permission
Well you omitted a lot of that info in your original post...
on 06-12-2021 14:56
Thanks for getting back to me @nnwright - I've contacted the teams in the area and will get back to you again with an update asap.
Tom