on 22-05-2022 16:25
Existing customer.
Would like to book engineer to run external cable and move modem from downstairs to upstairs.
Doesn’t seem possible to book online.
on 22-05-2022 16:38
Try as a fault.
Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 22-05-2022 16:47
Thanks for reply. Was going around in circles.
on 25-05-2022 08:55
on 12-07-2022 15:03
Hello,
Yes I would still like to book an engineer to move modem to an upstairs room.
Thank you.
on 14-07-2022 15:29
Thanks for coming back to us @johninho, check out the purple envelope in the top right hand corner for a private message from me.
Kindest regards,
David_Bn