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Black Cable

ClaireMac610
Tuning in

I need help! I need my black cable re-routing as we've had some building work done and it's now dangling in mid-air, making my connection vulnerable. Policy, however, is that it doesn't get moved unless its damaged.  How do I get this resolved? Thanks in advance. 

1 ACCEPTED SOLUTION

Accepted Solutions

Andrew-G
Alessandro Volta

VM are doing "non-fault" call outs now, at a very reasonable £25 a pop.  Try phoning in (although whether you can get through to anybody able to help I can't say), or if you hold on here, forum staff should pick this up in a day or two.

See where this Helpful Answer was posted

3 REPLIES 3

Andrew-G
Alessandro Volta

VM are doing "non-fault" call outs now, at a very reasonable £25 a pop.  Try phoning in (although whether you can get through to anybody able to help I can't say), or if you hold on here, forum staff should pick this up in a day or two.

Thanks! Fingers crossed they see this soon.  I'm having no luck on the phone - I don't think they're grasping the problem. 

Thanks for your post @ClaireMac610, and thanks for your post.

 

Sorry to hear you've been struggling to get through to us on the phone

 

Check out the purple envelope in the top right hand corner for a private message from me

 

Kindest regards,

David_Bn