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Hannah94
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Bill date

My bill is due on the 17th of February but I don’t get paid until the 18th will virgin restrict my services the bill will be paid at midnight on the 17th? 😭

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Superuser
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Re: Bill date

Normally got close to next bill before getting suspended, likely hit with a £10 late payment fee, since once balance had been cleared could speak to customer services about changing the date 

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Forum Team (Retired) John_GS
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Re: Bill date

Hi hannah94,

 

Thanks for your post. 

 

I'd advise calling our collections team on 0345 142 4444 and we can assist you further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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