Virgin Media Community

[arunonline]

The flat that I am moving to does not have fibre (neither FTTC nor FTTP) and the OpenReach website shows that only copper line is available. EE provides only the Standard broadband package and is currently installed. However Virgin Media availability checker shows that the address is available for all VM packages. Can this be true when there is no OpenReach fibre in the building? I am yet to move, so I can’t order an installation to get the technician to check yet. Due to this uncertainty I am concerned about the move in case VM is also not possible there.

[DJ_Shadow1966 · Accepted solution]

Hello

Yes that is right the reason being that Virginmedia does not use the same cabling as OpenReach, they run their own cables from the Virginmedia Green boxes to the premises. Have a look op the outside of your premises from a brown / grey box that may be marked Virginmedia, NTL, Telewest or Blueyonder, inside there may be white boxes again marked with one of the companies listed previously. Do not worry if there is no equipment as a few days before you install an external engineer will run external cable ready for the install day where there will be a box installed outside and internal connection too.

Regards Mike