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Are we aloud a hub 4, without gig1 or an invite for one yet?

spikey673
Superfast

As title really, are we aloud the hub 4 yet, without gig1 or an invite for it?

IF i have helped you, please give me kudos / mark me as helpful, thanks
7 REPLIES 7

Ernie_C
Very Insightful Person
Very Insightful Person

No.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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nodrogd
Very Insightful Person
Very Insightful Person

The Hub 4 is DOCSIS 3.1 standard kit, & is a requirement for 1Gb as additional downstream/upstream data channels are utilised.. It is only being issued outside of the 1Gb upgrade if there are known issues that can be resolved by its use

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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Z92
Trouble shooter

There is not advantage (and in some cases, a disadvantage) to using a HUB 4 unless you require one.

Hub3 is perfectly fine for people on 500mbps and below plans.

Hub2 is perfectly fine on the lower plans.

 

Tudor
Very Insightful Person
Very Insightful Person

Hub3 will also work on 600mbps, my 500 plan was upgrade some time ago to this, although I now have a Hub4 on a 1G plan because it actually turned out to be cheaper.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

I'm on the 350 package and the Hub 4 was fitted as standard, the engineer that did the install said that they were only fitting Hub 4's to new install's.

With any luck virgin will reply and give me an official answer 🤞🏻

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jbrennand
Very Insightful Person
Very Insightful Person
The answer will still be the same as given above... 🙂

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.