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Appalling installation

demsley
Joining in

This is the standard of installtion Virgin has put into my home.  Unbeleivable.

Virgin Install.jpg

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Cardiffman282
Problem sorter

I do believe it is upside down. 

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21 REPLIES 21

Cardiffman282
Problem sorter

I do believe it is upside down. 

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jpeg1
Alessandro Volta

But easier to see the connections! 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

jpeg1
Alessandro Volta

Unfortunately all those cables are needed to supply the service. It's hard to see how they could have been hidden away. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Adduxi
Very Insightful Person
Very Insightful Person

@Cardiffman282  you are absolutely correct.  The only reason I can think this was done, is it makes it easier to see the sockets etc. when plugging in the wires.  It really should be a revisit by VM to turn it the right way up, and some attempt made to pin the cables down.  Of course, until VM finally get rid of co-ax cables, most installs will be pretty clunky.

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nodrogd
Very Insightful Person
Very Insightful Person

No doubt the choice here was to mount the correct way up higher up the wall to avoid fouling with the skirting board, or mount wrong way up but at the correct level on the wall.

No win situation really.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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carl_pearce
Community elder

I'm a little confused by this install.

Is that box a fibre to coax convertor?

Why not just use the HUB 5x?

I'm assuming it's due to the OP having a TV service, however, that wouldn't work over fibre?

Roger_Gooner
Alessandro Volta

The hub 5X is only for the new XGS-PON areas, otherwise fibre installations are RFoG. VM used to mount the ONT on the outside of the exterior wall with a small internal termination box, but an inside ONT can cause problems.

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Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection


@carl_pearce wrote:

I'm a little confused by this install.

Is that box a fibre to coax convertor?

Why not just use the HUB 5x?

I'm assuming it's due to the OP having a TV service, however, that wouldn't work over fibre?


Looks like this kind of setup

https://www.youtube.com/watch?v=NxlQTCZkeYU

and here

https://community.virginmedia.com/t5/QuickStart-set-up-and/Fibre-installation-issue/td-p/5432097?lig...

Odd (IMO) arrangement of multiple fibre connections from outside wall box to inside converter unit.

Roger_Gooner
Alessandro Volta

Not so, there is just one (fibre) cable coming in and two coaxial cables for a hub and a TV box. If you look at the photo, from right to left is fibre, power and coaxials. I have to say, though, that I'd expect the fibre to have been neatly clipped to the skirting board but the lazy installer didn't do that.

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Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection