I received my bundle on 5/8/19 and ive never received my amazon echo any suggestions
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These are normally dispatched after paid first bill, been with virginmedia for around 28 days, if gone past this time the forum staff can escalate
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2 months have passed and still no amazon echo
When was your first bill please?
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Hi there @allyboy123
Thanks for your Private Message.
Free gifts are usually dispatched 28 days after you were installed. We then advise to allow 14 days for delivery.
Have you allowed this timescale as yet?
Katie - Forum Team
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