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All over VirginMedia website when logged in - BAD REQUEST

vader
On our wavelength

Different computers and different browsers.  Same thing.  Infuriating.

Screenshot 2022-07-13 at 14.36.40.png

5 REPLIES 5

Anonymous
Not applicable

Yup I have had this a lot recently. Clearing cookies helps for a bit. 

SCA1972
Very Insightful Person
Very Insightful Person

@vader I have had that on other websites and as @Anonymous says clearing cookies usually fixes it.  A bit odd though that you have the same issue on multiple devices.

You don't have to clear all cookies, just the Virgin Media ones.

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My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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Natalie_L
Forum Team (Retired)
Forum Team (Retired)

HI vader, 

Thanks for posting to us here on the Community. 

I am very sorry to hear you have been experiencing some issues with the web page. 

Have you been able to clear the cache and cookies on your browser? If so, has this helped at all? If not, please do let us know and we will do all we can to assist further. 

Thank you, 

 

 

Nat

vader
On our wavelength

Yes I clear the cookies.  Works for a bit.  Then comes back.  Same issue on MAC or PC and on multiple computers both at home and work.  The issue is the website.

Hey there @vader, thanks for reaching out to us.

May I ask if you've checked your Virgin Media web safe settings to see if anything is blocked on there?
You can check here.

Let us know how it goes.

Kind regards.

Ilyas_Y
Forum Team

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