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Teemiles3892
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Activatuon failed on new equipment and to activate new package

I'm still struggling to activate my new tv package, it is still showing that it has not been set up properly and I can't contact anyone from the call centre. Almost been a week with no package and a lesser broadband when I'm paying for a bigger bundle. Please can someone help?! 

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kevinaaron
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Re: Activatuon failed on new equipment and to activate new package

Hi. I don't want to hijack your post but I am having exactly the same problem. Impossible to get through for help. I hope the months bill will be amended to reflect that we haven't had the services they are charging for. 

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VMtechlee
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Re: Activatuon failed on new equipment and to activate new package

PM me your account number and area referance and I'll help

Lee

Send Me a PM!


Here to help! I'm a technician helping out whilst working from home. Find out more REFER A FRIEND AND SHARE £100 BETWEEN YOU ****************** ASK ME HOW ******************

Teemiles3892
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Re: Activatuon failed on new equipment and to activate new package

hiya Lee,

 

Pm sent! Thank you 

IYZY
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Re: Activatuon failed on new equipment and to activate new package

Good evening,

I believe all you have to do is call Virgin and the bot can activate the package.

 

hope this helps!

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