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Activate new router ?

Not new to virgin but just received an upgraded router. The set up info mentions making sure the hub is activated before installation. Do I still need to do this even if I’m an existing customer ? 

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Very Insightful Person
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Re: Activate new router ?

Yes as they need to switch off the old one and switch to the new one on the database 

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Re: Activate new router ?

I would imagine there are instructions on how to activate with the Hub

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Re: Activate new router ?

Thank you !

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