My line was added from the ground box and is visible all along to the house , goes under 1 slab ( that's now cracked down the middle) then hangs away 6 inches from house going into a brown box. So about 10 feet it's just about covered with soil! This should be deeper in my opinion, I brushed my hand over the loose soil and "hey it's a green cable !" about the thickness of 3 core flex. They're coming to connect my service today but I know they're not going to do anything with the cable outside. What's more frustrating is they appeared 1 morning about a week ago without me knowing, which disturbed my Daughter who works nights.
Please let me know this will get sorted, as I get connected today and would like to think I'm getting a professional installation.
it should be you that decides where the entry point is, based on where you want you equipment. ie if you are gettting TV then you'll want the entry point ideally to be near to where your TV is, means you have less internal cabling running about the place.
if you are also getting internet then the hub will also connect to the same cabling, so you'd need to think where you want the hub located.