Signed up 4 weeks ago, requesting "prior visit" to pick best reception, cable minimality (refused-all will be sorted on the day).
After 3 weeks and a few outages I checked my speed, 25-40MB, rarely anything more. reading up it said don't put it near TV/aerial (guess what, its installed there-by a prev house owner). This should be a doddle.
After calling engineer out on a weakened signal, the plugs were replaced in the road (Unrelated?).
Spoke to engineer, there does seem minimal improvement, but where is the 100MB?
One other option to resite, but could create another problem, so highly reluctant to do that. Also don't want cables over the house. Am i alone on this (as a newbie). was stuck on the phone last week for nearly two hours, doing nothing whilst he played his end. Have seen 40MB once.
Any suggestions, i would want their help with an engineer, i am not one. I am confident its their error.
