1 Gig

[DavidJWalker]

i am only getting my last speeds on downloads that was around 600mb never gone near the sign up 1 Gig i think my power levels are out if i don't get the speeds

[carl_pearce]

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@DavidJWalker wrote:

i am only getting my last speeds on downloads that was around 600mb never gone near the sign up 1 Gig i think my power levels are out if i don't get the speeds

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What does this site show?

https://samknows.com/realspeed/

[DavidJWalker]

it says somthing gone wrong when i use that site

[carl_pearce]

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@DavidJWalker wrote:
it says somthing gone wrong when i use that site

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I assume you have a HUB 4, and it is still in router mode (You aren't using your own kit)?

Are you testing with wired or wireless devices?

[DavidJWalker]

router mode with 3 internet switches i mainly use wired i don't use wireless that much

[Andrew-G]

I assume this is on an ethernet connected device?

Try fast.com and see what that shows.

[carl_pearce]

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@DavidJWalker wrote:
router mode with 3 internet switches i mainly use wired i don't use wireless that much

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And you have been provided with a HUB 4?

[DavidJWalker]

610mb from fast.com thats ethernet connected

[DavidJWalker]

carl_pearce yes its hub 4 only 1 Gig has that hub

[carl_pearce]

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@DavidJWalker wrote:

carl_pearce yes its hub 4 only 1 Gig has that hub

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Yes, I know, I just wanted to ensure you were provided with one!

Can you access your HUB and check if have a DOCSIS 3.1 channel, like below:

Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream

Cable Modem Status	Online	DOCSIS 3.1
Primary downstream channel	Locked	SC-QAM
DOCSIS 3.0 channels	31	4
DOCSIS 3.1 channels	1	0