OK ported 11th April don't work properly till 13th Routing issue apparently. Worked till the 18th, Virgin ported it again for some reason. IT FAILED just had a SMS tosay they cant get my old number back please use the number have given you. NOT HAPP...
Engineer visited today to fix the 'no landline' problem. He connected the phone to the new internet hub and said it would be working later over broadband. It has been three hours and the phone does not work via broadband.
Hoping someone can help me out with finding out the outstanding balance of a Virgin handset. We've searched old emails for the security key etc but nothing is working. Have tried some of the telephone numbers listed in previous posts but they're not...
I have been with Virgin Media since early March, my broadband has been up and running since 13th March, and that is when the problems started. As part of the package I asked for my number with BT be ported to Virgin, and after three port requests it ...
Hi. I have two mobile handsets with you and have lost the security key and account numbers for both credit agreements. I want to pay off both handsets so how do I go about retrieving the security keys and account numbers to access my credit agreement...
Hi, I'm looking to pay off my Freestyle Plan early. I don't have the sim card anymore as I left the network and have just been paying the phone contract. I see Virgin mobile has moved to O2 now, but I can't see a way of me being able pay it off? Even...
Hi, My phone number was suppose to be ported over within 48 hours from installation date (18/04/24). I have already missed two important calls. Is there anyway to get an update on this.
