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Community Activity

Some phone numbers not recognised

Bit of an odd one here.  I have tried to telephone out on my land line various times to numbers, Local Council, NHS numbers etc, but I get the message to say "this number is not recognised, check and try again"Try again but still no joy, I call on my...

Johnmor by Tuning in
  • 5 Views
  • 2 replies
  • 0 kudos

Cancel o2 sim

Could I speak with someone in regards to two queries, the O2 sim card deal with a direct debit of £5.00 of which I have never used but being charged for and to cancel the Sky Sports package I had in November 2023. I appreciate the offer but I'm looki...

JRyan1 by Joining in
  • 62 Views
  • 1 replies
  • 0 kudos

Wifi Calling

Hi, I know lots of people are having this problem with lots of answers but have looked at them & still can't get wifi calling to work. We have a hub 5 & both myself & my wife have Samsung A52s 5G phones, we both have wifi calling enabled in settings ...

kjb6372 by On our wavelength
  • 12 Views
  • 1 replies
  • 0 kudos

Web safe not working

It seems websafe has stopped working. I am able to access websites that I’ve blocked. Not using a VPN and have restarted my router. 

Tk3 by Just joined
  • 25 Views
  • 1 replies
  • 0 kudos

Issues ordering WiFi Pod

I am a Volt customer on Gig1 package. I have two blackspots when scanning my house. I have used the connect app to check these and it shows wifi is poor but it doesn’t show any option to order a WiFi pod through the app,How can I order a wifi pod?

Email Security Breach

I have owned a ntlworld.com email address from when I originally took my contract out with NTL.  This email address has been retained through the various Virgin Media email server migrations over the years.  This email address is also my account logi...

Felixkat by Up to speed
  • 7 Views
  • 0 replies
  • 0 kudos

Re: Sky Sports UHD FF/Rewind not working properly

I've had this problem since I added the Sky Sports UHD channels last year. Very annoying. I get it on both V6 boxes, on different TVs, and have had a tech out who changed one of the boxes. I'm told that it's been escalated up the VM technical ladder,...

Crumple by Tuning in
  • 206 Views
  • 5 replies
  • 0 kudos

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Accessibility and Vulnerability Policy

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